Help and support

There are several ways to get help and support. You will be able to find most of what you need on our website. But if you can’t, you can contact us.

For the fastest way to find what you’re looking for, use the categories listed below.

If you need support with your assessment, we can accommodate reasonable adjustments. After you register for the SQE you can let us know what you need via your account.

Learn more: Reasonable adjustments

Exemption from any assessment is determined by the SRA. There are no partial exemptions from an assessment. For an exemption, you must apply to the SRA.

Learn more: Exemptions

If you have been granted an exemption by the SRA, you must enter your SRA number in our pre-booking exemptions form in your SQE account before you book an assessment.

Training providers and employers who are supporting candidates to sit an SQE assessment can purchase vouchers as an alternative to a candidate directly paying the assessment fee(s).

Learn more: Voucher payment

Learn more: Voucher Terms and Conditions

To purchase your vouchers contact candidate services

If something has happened that you believe has impacted your performance during an assessment, let us know straight away by completing the Mitigating Circumstances form that can be found in your SQE account.

Learn more: Mitigating circumstances policy

You can request a copy of your personal data and any other information we have about you through a subject access request (SAR).

Learn more: Privacy Policy

Learn more: Subject Access Request form

You can complain about any aspect of the SQE. You can also ask for a review of any complaint you have submitted.

Learn more: Complaints

Contact Candidate Services

If you can’t find the answer to your question on the website, and the categories above don’t help, contact SQE Candidate Services directly via email or phone.

Candidate Services: 0203 486 3080. UK phone lines are open Monday to Friday, 8am – 6pm.


Kaplan SQE
Spring House
Main Building
40 – 44 Holloway Road
N7 8JL


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